Cancellation & Refund Policy

Cancellation & Refund Policy

Last updated: October 2026

Thank you for choosing AllVueHub PlayNest (accessible at https://allvuehub.com). We strive to provide transparent, fair, and reliable service to all families and educators.

1. Subscription Cancellation

You may cancel your AllVueHub PlayNest subscription at any time:

  • You can cancel directly inside your Account Dashboard → Subscription settings.
  • Alternatively, you can email our support team at hello@allvuehub.com with your registered account email.
  • Upon cancellation, your subscription will remain active until the end of your current paid billing period, and no further recurring charges will be made.

2. 7-Day Refund Policy

We offer a 7-Day Money-Back Guarantee for first-time subscribers on our paid monthly or yearly plans. If you are not satisfied with PlayNest, you may request a full refund within 7 days of your initial purchase.

  • To request a refund, email hello@allvuehub.com with your transaction ID or registered email.
  • Refund requests made within the 7-day window will be processed without hassle.
  • Subsequent renewal periods and usage after the initial 7 days are non-refundable, but can be cancelled at any time to prevent future billing.

3. Refund Processing Timeline

Once an approved refund is initiated:

  • The refund is credited back to the original payment method (Bank account, Credit/Debit card, UPI, or PayPal).
  • Refunds typically reflect in your bank account within 5 to 7 business days depending on your issuing bank or payment gateway processing timelines.

4. Chargebacks & Inquiries

If you notice an unexpected charge or billing error, please reach out to us at hello@allvuehub.com first. We are committed to resolving billing inquiries promptly within 24 to 48 hours.

5. Contact Us

For any questions regarding cancellations or refunds, please contact us at:
Email: hello@allvuehub.com
Platform: AllVueHub PlayNest (https://allvuehub.com)